Free tea, exclusive offers and lots of other cool perks… it pays to be a Frequent Steeper! Here’s how to get started.
Before you start claiming your rewards, you’ll need to register for the program. This can be done either in store or online. And as if the program wasn’t sweet already, as a bonus, you get a free cup of tea just for signing up and creating your profile!
How it Works
When you sign up in-store, we give you two cards — one for your wallet and one for your keychain. Every time you make a purchase, present either card to a tea guide and they will log the points to your account.
A card is not required for online customers. Just create an account and fill out the signup form here. When you make purchases online, points will be automatically added to your account.
What’s in it for you?
Earn Free Loose Leaf Tea!
Each time you make a purchase in-store or online, you’ll earn points towards free tea!
For every dollar you spend in-store or online, you will earn one point. For every 100 points you earn, you get 50g of any tea for free! So, if you earn 200 points you get two 50g bags of any tea for free!
Free Cup of Tea on Your Birthday
If you tell us your birthday (year optional), we’ll also give you a free cup of any tea on that day! Can’t make it in on your birthday? Don’t worry, you’ve got 30 days to claim your cup.
Claiming Your Tea
Every three months, we’ll send you an email and update your account telling you how much free tea you’ve earned. If you don’t earn enough points for a free bag loose leaf tea, we’ll roll the balance over into the next 3-month period. At the end of December, we reset your point balance.
When you receive an email with the rewards you’ve earned, come into any store within 60 days and show your Frequent Steeper card to claim your free tea.
New: Redeeming Frequent Steeper Rewards Online
Even if you earned your points in store, you can view and redeem them online! When you receive an email with the rewards you’ve earned, log into your account and you will be able to choose and add your free tea rewards to your shopping cart. Checkout and boom your done! Don’t have an online account? No problem!
Got a question about your account or points balance? Leave us a comment or e-mail email@example.com, and we’ll be more than happy to help!